DELIVERY AND REFUND POLICY
Volleyball and Beach Volleyball classes will be delivered in the timeframe specified in the course description. Each package includes a limited number of session, as per course description.
During the season 2020-2021, it will be possible to redeem classes in other indoor locations (subject to availability and safety regulations) or in our outdoor location at Kite Beach during the same term. The respect of this condition is very important to us for the following reasons:
make sure people are fully committed to join and to attend the classes
avoid as much as possible burocracy for us and for the family and focus on volleyball
Missed sessions cannot be redeemed or discounted from the next term registration.
Any cancellation or refund requests that occur after the initial 48-hour period will be processed less a 200 AED cancellation fee. Cancellations or refunds are not available within 2 weeks of the course date. However, you may transfer your course registration to future course dates or send another person in your place with advance notification.
To complete your return, we require a receipt or proof of purchase.
Free trials are allowed only for new joiners at our beach volleyball location. For indoor volleyball, they will be available again when the limit of 10 people per court / per coach will be removed.